Bill

1969amanda
Visitor

Why has entertainment package suddenly appeared and being charged for it. Only sighed up for broadband . Where do I go to query and get cancelled and refund 

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @1969amanda 

It sounds odd that you're being charged for a service that you've not requested.

I'd recommend giving us a call so that a guide can get this looked into for you.

Chris S

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1 REPLY 1
Chris_S
EE Community Support Team

Hi @1969amanda 

It sounds odd that you're being charged for a service that you've not requested.

I'd recommend giving us a call so that a guide can get this looked into for you.

Chris S