Account
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27-06-2023 07:59 PM
Don't know how to make my ee account mine and don't know who the holder is
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27-06-2023 08:09 PM
@16077454 The account holder will be the person who is billed. If you are not the account holder you can not do anything to have this in your name as the account holder has to make the request for a change of ownership.
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27-06-2023 10:12 PM
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28-06-2023 08:20 AM
Hi @16077454,
Welcome to the EE Community. 🙂
The account holder will be the person who purchased the phone.
Have you accidently registered in My EE as a user, rather than the bill payer?
James
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28-06-2023 08:36 PM
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29-06-2023 08:26 AM - edited 29-06-2023 08:27 AM
Hi @16077454,
I'm not sure I understand your query. Are you trying to switch from the registered user to the bill payer in My EE, or do you have a different problem?
James
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29-06-2023 06:20 PM
someone who can control my ee stuff but it's not possible because it's just
me
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29-06-2023 08:30 PM
@16077454 You have setup your EE online account as a user not as the bill payer.
You can change this setting in your online account settings. Menu - Account settings -manage numbers.
