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Account issues

Clarinet1975
Investigator
Investigator

‎21-12-2023 11:12 AM

Why is my postcode being continuously denied as an invalid UK postcode 

and also why am I continuously getting statements from EE that they are having difficulty accessing my account 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎21-12-2023 01:31 PM

Hi @Clarinet1975 

Welcome to the community.

Is it a new address? Are there any spaces at the start or end of the postcode that can be deleted?

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎21-12-2023 03:43 PM

@Clarinet1975 : What is it that is denying your postcode?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful