cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Account is closed

Noirin
Explorer

My account is open, it's been running for a couple of years. I've only recently got the MyEe app, but it tells my account is closed. When I ask to see the final bill, they say there is a error on their side that they are working hard to fill. It's been the same for a couple of days. 

I have a speech handicap and it's very difficult to make a phone call,ost operators just put down the phone after a few moments. So I need some sort of text based help. 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

What does it say when you login to your EE a/c online, not via the app?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP