Anyone else having doubts as to whether or not you are engaging in a conversation with a genuine EE employee or not. I ask this question as I had the strangest conversation with someone who claimed to be an EE employee and this person became very abusive when I refused to disclose my personal information. I dialled 150 earlier today to ask how much I would be charged if I used my phone whilst I am on holiday but somehow ended up having a conversation via text with a machine. Anyway I did receive a call within seconds of giving up trying to get through to said machine. The man that called me had a very strong Indian accent and was clearly in some kind of call centre as the background noise was hideously loud. Anyway after I refused to divulge all the personal information he asked for he became quite rude so I simply ended the call. Is it normal practice to be asked for your password, name, address and bank details? Surely all this information EE already have? Anyway all he got out of me was my name.
