Genuine or not?
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06-05-2024 08:06 PM
- Anyone else having doubts as to whether or not you are engaging in a conversation with a genuine EE employee or not. I ask this question as I had the strangest conversation with someone who claimed to be an EE employee and this person became very abusive when I refused to disclose my personal information.
I dialled 150 earlier today to ask how much I would be charged if I used my phone whilst I am on holiday but somehow ended up having a conversation via text with a machine. Anyway I did receive a call within seconds of giving up trying to get through to said machine. The man that called me had a very strong Indian accent and was clearly in some kind of call centre as the background noise was hideously loud. Anyway after I refused to divulge all the personal information he asked for he became quite rude so I simply ended the call. Is it normal practice to be asked for your password, name, address and bank details? Surely all this information EE already have? Anyway all he got out of me was my name.
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06-05-2024 08:46 PM
Sounds like a scammer - what number did they call from?
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06-05-2024 08:53 PM
The number was 07701 407126 Only information the caller got was my name
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06-05-2024 09:20 PM
Hi @Sym14
https://who-called.co.uk/Number/07701407126
Block the number.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
