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Can't Login to the Community with Chrome

XRaySpeX
EE Community Star
EE Community Star

I can view it but logging in fails with "Bad Request - Header Field Too Long" & so can't post on my preferred Chrome. This has happened all day. It works on FF & Edge.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
22 REPLIES 22
James_B
EE Community Manager
EE Community Manager

I understand that might be a bit of a pain, @XRaySpeX 

Might be worth trying to clear the cookies out again to see if that resolves the issue before going for a full reinstall.

From what we can see, header too long error message is normally caused by a build up of cookies.

James

XRaySpeX
EE Community Star
EE Community Star

@James_B : Well I tried uninstalling & reinstalling Chrome but it made no diff. I could tell it was not a complete uninstall cuz when it came back it remembered all my settings, tabs & stuff.

I then discovered that if I switched to a diff Win. user on this PC, Chrome there allowed me to login to Community OK. So it must be something to do with my Win. user. I then found a whole wodge of Chrome user data (not the program) within my User folder on Win. So I just went ahead & deleted it to Recycle Bin. Now Chrome allows me to login to Community OK. BUT of course I lost all my  settings, tabs & stuff.

Now I'll have to try & find a short way to reconstruct them w/out spoiling my login to Community.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

I had to introduce my useful tabs manually 1 by 1 but otherwise it's fixed!

1 benefit it produced was reduction of memory usage which had been troubling me when running many browsers & tabs at once.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP