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‘Unread Postings’ that we’ve read - mystery solved?

Midnight_Voice
EE Community Star
EE Community Star

@DarrenDev (and possibly others)

I’ve just read a bunch of ‘Unread Postings’ that I know I mostly read this morning, along with others.

My hypothesis is that my login expired during this, and that as I didn’t try to reply to any of them, I never noticed, but equally the Community software was no longer recording ‘read’ markers for me. Or whatever it does to administer this.

(Or possibly I didn’t log on at all, and , as above, the Community software saw no reason to alert me to this. Though clocking ‘read’ markers perhaps ought to be one).

[Edited - clocking, was clicking, in error]

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Midnight_Voice wrote:

equally the Community software was no longer recording ‘read’ markers for me.


It can't record ‘read’ markers while you are (hypothetically) logged out. It would seem from your description that the Community behaved correctly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Midnight_Voice
EE Community Star
EE Community Star

@XRaySpeX 

Indeed so - sorry, I had ‘clicking’ above where I meant ‘clocking’, now edited.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

It can't clock anything in your name when you're logged out as it doesn't know who you are.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@XRaySpeX 

Indeed, that’s obvious.

The scenario I’m wondering about is when you are logged on, reading, and your session expires. And then you go from having your reading progress tracked to not having it tracked, with no warning that this has happened.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

I've never experienced being timed/logged out while actively reading from the Community. It's only after a long period of inactivity that I see it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP