Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 7450 Views
  • 8 replies
  • 0 Helpful

Resolved! No Caller ID since change over. Why?

Recently my caller ID on my phones has gone!i have had Caller  ID  for years and it was great especially to not pick up the phone to obviously spurious calls but now it has gonei am at a loss as to why this changed as i have not changed my account at...

Four calls later, still stuck with Digital Home Phone

I moved house back in November and had issues moving the Digital Home Phone. Service on it had been patchy in my old address, but I didn't have it for long before my home move.After some work, EE managed to get the phone live in my new property. Issu...

Moose__UK by Contributor
  • 1281 Views
  • 17 replies
  • 5 Helpful

Deco X73 DSL

Hi, can someone help please I have replaced my EE smart hub with a Deco X73 as a router. The EE hub would not connect correctly to my current Deco mesh,(no issues on BT broadband) The internet is working fine along with a stable mesh wifi. My problem...

ned6161 by Explorer
  • 861 Views
  • 4 replies
  • 2 Helpful

Resolved! Where's the phone????

Signed up to EE from Plusnet with the service transferring on 18th December. Part of the attraction was the digital phone offer, which Plusnet couldn't provide. Strange this seeing as their the same group and the Plusnet guy sorted out the deal. Anyw...

Re: Re: phones for use with EE digital home phone

I just added digital phone to my broadband package for a new home phone number and EE allocated a number with the incorrect area code where I lived 3 months ago. All my new existing address details are on my account so why on earth EE did this I’ve n...

Surboy by Investigator
  • 642 Views
  • 8 replies
  • 5 Helpful

Resolved! Essential Cordless Phones

I originally subscribed to BT.  When I changed to HD Voice, the digital landline, I received two BT Essential Cordless phones.  These have worked well,  but lately  if I make a call and then press the button for speaker the display shows the BT logo ...

JoRo1948 by Contributor
  • 1310 Views
  • 3 replies
  • 1 Helpful

Resolved! Lost landline number

Was promised when signing up that i could retrieve old landline number which had been cancelled less than 30 days previously. Now on activation day i have been told its not possible. This is for my elderly father who is terminally ill and what i am s...

Janpan54 by Investigator
  • 1000 Views
  • 6 replies
  • 4 Helpful

Resolved! Digital Voice - Unable to save or delete messages on 1571

I have just switched to Digital Home Phone. I've noticed that I no longer have the varying ring tone when a message has been left, but on dialling 1571 I am told I have three new messages.However, after listening to the first message I cannot delete ...

VoyagerH by Investigator
  • 1051 Views
  • 4 replies
  • 4 Helpful