The ringing option is not available

[APACHE060]

Hello,

I have the following issue with Digital home phone, in settings and sound and then under ringing the is not available, Has reset the phone but no good.

Any help would be appreciated 

Thanks

[Leanne_T]

Hi @APACHE060 

Thanks for coming back to the community. 

Just to check, are you able to receive calls but have no ringing sound from the phone? 

Have you had a ringing sound previously and this has stopped working? 

Is the phone connected to the router via the socket on the back, or have you paired via WPS?

Speak soon. 

Leanne 🙂

[APACHE060]

Hello,

can make calls and receive calls the phone has a ringing tone the issue is in settings tap sounds then tap ringing when you do  the following error comes up not currently available.

This issue has all been there.

The phone is paired by WPS

Hope this helps

[JimM11]

@APACHE060 Are you trying to change or select the ringtone feature on the phone itself? If so believe the function has been removed and no longer allowed!

[APACHE060]

Hello,

yes I am trying to change the ringtone on the phone.

Thanks for the update.

Thanks

[JimM11]

@APACHE060 If you ever do get it to work let the Forum know, conflicting post's yes you can do it / never been able too / Amazon controlled feature now gone, and EE supplied there phone module type so just got no idea where it all stands now and who is correct! Maybe EE Support will post up what/if and can or cannot be done!