28-09-2025 02:47 PM
Hi Everyone.
I have a EE smart hub on full fibre. I also have the home phone service. I have just purchased a Home Phone Plus handset to replace my original Panasonic DECT system. When setting up the ringing option the display shows " Ringing Currently Not Available". When there is a incoming call the correct details are shown in the display but the handset doesn't ring but will ring if I press Vol+ or Vol- key and continue to ring until i answer the call.
I have factory reset the handset but that has made no difference, I have also carried out a software update and the display shows it is up to date.
If I reconnect the DECT phone and there is a incoming call that phone rings. I have logged into the EE Hub and everything looks as it should be.
Does anyone out there have any ideas.
I have also ordered an additional Home Phone Plus handset so I have the same arrangement as the DECT system.