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Petition to allow landline voicemail to be turned off completely

L1ll1364
Explorer

I like many as I  have seen on here want to be able to turn off my landline voicemail, and was very frustrated when I found that this was not possible. It’s also makes it extremely difficult for people with mobility issues to answer the phone before the voicemail kicks in even with setting it to 10 rings. Does anyone know if a petition has been set up to get this made possible or if anyone has reported the issue to ofcom.

 

16 REPLIES 16

I'm not sure what a local U3A is - can you explain please? 

Im not directing the request to JimM11, as I suspect you are connected with EE.
To other people that have contacted me.
EE are adversely affecting mainly elderly people.U3A is an organisation for retired people,
By strange coincedence BT had an advert in the U3A magazine saying how much they were helping the elderly.
I don't think EE are. And yes EE went bust and were bought by BT. They are are the same entity.
Too many sharp business practices. Some regard that sentence to mean "legal money gauging from customers"

Thanks for clarifying! 

@strangerover All contact from an EE Employee will specifically say so then you DO know that is what you have. Never mind if you had looked to other post's you would have see not. 

Jason1122
Visitor

I think this would be very helpful, I do not want the voicemail service, I do not find it useful.

Charles_White
Explorer

I suspect that phones which are allowed to ring 100 times (as was the case for many decades) ties up their network capacity, therefore they limit rings to 7. When I'm upstairs at home and the landline phone starts ringing in the downstairs living room I don't even bother to try to answer it. It takes me 7 rings just to get to the top of the staircase. And no I don't want a telephone in my bedroom, that is my oasis of peace. Nor do I want people leaving voicemail messages, that makes me a slave to watching my voicemail notifications, which I don't even know how to do, deliberately so. It used to be the case that one rang someone for 13 rings and then hung up, to try at another time. That is a reasonable period and does not stray into stalking territory.  If I am going to use what used to be called "the answer-phone" I at least want to record my own message for my callers to listen to.

@Charles_White And you can change the default message to your own personalised one but you have to do it, and follow the EE Help for all the settings DV wise that you need.... Below some to get you started!

Set up your Digital Home Phone service | Home Phone Help | EE

Messages on Your Digital Home Phone Handset Explained | Home Phone Help | EE

Manage and use your home phone | Home phone help | EE