No way to Export Contacts from Advanced Digital Phone

[Kncowans]

Hello all

I Hope you are Well.

I had Full Fibre 900 Ultimate Installed on 23 January which all went well.

Previously I had the 72mb FTTC Package.

I have an Advanced Digital Phone, purchased through EE, and when I accessed the HUB Manager for the Old HUB (Smart HUB Plus), under Phone / Contacts, there was no Option to Export the Contacts, only Import.

When the Full Fibre was Installed with he New HUB (HUB 7 Pro) I lost all of the Contacts on the Phone which I have spent this past Weekend adding, again.

I have looked in the HUB Manager of the HUB 7 Pro and, again, there is an Option to Import Contacts but no Option to Export.

Is this a known Issue?

I have spoken to a couple of EE Agents and they just say that there should be an Export Option.

Thanks in advance

Kevin

[Storm500]

@JimM11  Thanks. I’d already seen that post and decided to carryon with the way I’m doing it. 

[Kncowans]

Hello @Storm500 

I have not been getting the Notifications for this Topic, for some reason.

Anyway, could you Please tell me the Format of your .vcf File as I have tried Exporting Contacts from Outlook to a .vcf File and that did not work.

Thanks in advance

Kevin

[Storm500]

@Kncowans 

Here is the format for the .vcf file. The block is repeated for each contact and I leave a blank line between each block for clarity when editing the file. For phone numbers if a contact doesn't have a particular number(s) then leave the line in without a number.

BEGIN:VCARD
VERSION:4.0
FN:Fred Bloggs
N:Bloggs;Fred;;;
TEL;VALUE=uri;TYPE=home:tel:0123456????
TEL;VALUE=uri;TYPE=cell:tel:0123456????
TEL;VALUE=uri;TYPE=work:tel:
MEDLODY:0
ACCOUNTID:0
DFTNUM:0
OWN:0
END:VCARD

[Kncowans]

Hello @Storm500 

Thanks for that, much appreciated.

Kevin