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No landline

Chris764
Investigator
Investigator

‎24-04-2025 04:24 PM

Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I would have thought EE would have more consideration for new customers and not just the idle promises I've received. Very disappointing EE.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-04-2025 04:44 PM

Where have you plugged you landline phone into?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Chris764
Investigator
Investigator
In response to XRaySpeX

‎24-04-2025 05:17 PM

Back of new hub. Been on mobile phone umpteen times to EE and technicians
0 Helpful
Chris764
Investigator
Investigator
In response to XRaySpeX

‎24-04-2025 05:31 PM

I am absolutely fed up of ringing EE. Wasting my time when I need to care for husband. They promise next few days and nothing happens.  Article on local news last night saying should be no problems with going over to digital just ring your supplier if there is. Really.  Maybe they need to know the truth.