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No landline! Feint dialling tone

markbennett259
Explorer

‎14-01-2026 01:04 PM - edited ‎14-01-2026 01:27 PM

My digital home phone is not working. Very feint dialling tone. Can't make or receive calls. I don't have access to a mobile phone, as that's broken! (Different network) Any technicians there. My broadband is working fine. Thank you

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎14-01-2026 03:18 PM

Where is the phone plugged in? Do you have more than 1 phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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markbennett259
Explorer
In response to XRaySpeX

‎14-01-2026 03:26 PM

It's plugged into my modem. That's all I know. Thanks
0 Helpful
Peter_W
EE Community Support Team
In response to markbennett259

‎14-01-2026 04:04 PM

Welcome to the Community, @markbennett259.

If you head to http://192.168.1.254/ and select your landline, does it show that this is configured?

Peter

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