Community Activity

Roaming issues

EE had glitch with roaming in June but they don’t seem too proactive in advising customers.. when I realised I called and was advised to continue and would likely sort out before back.. it didn’t then advised it would be sorted before bill and not to...

Moving to EE for Apple Watch Family SetUp

Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...

AndFre by New Member
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Resolved! Phone won't make or receive calls

My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...

Neil_T by Explorer
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  • 7 replies
  • 1 Helpful

Coverage in Queslett and Pheasey

Update: 01 July 2025 Over the past month, our engineers have submitted surveys and drawings to the site provider for planning permission to be approved. The drawings have been approved; however, additional surveys are needed to make sure the area w...

Leanne_T by EE Community Support Team
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  • 18 replies
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Smart 5G Hub3 HH70C WiFi7 Tri-Band Router White

Iv'e had this since september 2024, but since February 2025, i have had increasingly had problems connecting to it, with all our devises, since beginning of March, I have had to reboot it 5 or 6 times a day, its got so bad that I have now got our old...

Gary227 by Explorer
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  • 3 replies
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EE apple TV box remote issues

I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...

Weerab2024 by Scholarly Contributor
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  • 9 replies
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Disappointed with ee executive complaints

@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail

7112 by Visitor
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Suspended account

My account has been suspended, as I called up 150 yesterday it told me that I needed to make a part payment for my account to be back up and running again in the next hour! so i made that payment and still my account isn’t up and running! What’s my n...

UserKT by Visitor
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  • 0 Helpful