Deco X73 DSL

[ned6161]

Hi, can someone help please I have replaced my EE smart hub with a Deco X73 as a router. The EE hub would not connect correctly to my current Deco mesh,(no issues on BT broadband) The internet is working fine along with a stable mesh wifi. My problem is I cannot get the phone to work and wonder if anyone has had success using a X73. I am looking for the following information or if it won't work then could someone confirm this is the case. Thanks in advance.

Telephony Provider: Choose your telephony provider. If your telephony provider is not listed here, select Other.

Phone Number: The phone number you use to dial and answer.

Registrar Address: Usually a domain name, if not, an IP address.

Authentication ID and Password: Not necessary information, but if you have, fill them in.

Registrar Port: The port number for the SIP Registrar server.

SIP Proxy: The network address of SIP proxy, which can be an IP address or a domain name.

SIP Proxy Port: The port number of the SIP proxy.

Outbound Proxy: The network address of the outbound proxy, which can be an IP address or a domain name.

Outbound Proxy Port: The port number of outbound proxy.

Register Via Outbound Proxy: Whether to register the telephony account via SIP outbound proxy.

[XRaySpeX]

You can't have Digital Home Phone w/out using the EE SH+ as your primary router. Other routers are not suitable for it.

[ned6161]

Thank you XraySpex.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Garth_H]

I have also spent a lot of time seeking out these settings and phoning EE is of little use as they won't support third party routers.  I was trying to set up a TP-Link Archer VX1800v.  I sent a message to TP-Link but all they come back with is to contact your supplier.  I have written a review on Amazon warning of this issue.  I guess EE want to keep people using their routers as they work with their EE App, which incidentally has terrible reviews, and because they have access to the router's settings and can check the internet speed and anything else.  I haven't looked into it much but it seems that if you are using a DECT phone you can also store phone numbers on the EE hub or maybe somewhere on EE's servers.

Anyway,  thanks for clearing up the matter once and for all.  If I had know I wouldn't have switched to EE in the first place but I'm too exhausted to bother about changing supplier again.  I also have to sort out access to my account which is proving a major headache as I have an old EE account that is causing the problem.  Support have not been very helpful.