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Can’t make calls or receive calls on digital voice

Andrea02
Investigator
Investigator

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to use a mobile. We have bought the EE phone which is installed but has made no difference. Has anyone else experienced this just going around in circles.

11 REPLIES 11

Hi Rach

Still waiting for a phone call I’m now beginning to think I have made a big mistake transfer to EE I am considering getting in touch with BT to see if we can go back to them 

Very disappointed with the service from EE

Andrea

 

 

 

 

Ali_A
EE Community Support Team

I'll send you private message @Andrea02 

 Please check your inbox and get back to me when you can.


Thanks


Ali