Community Activity
Friends and Family
I have 30% Friends and Family discount on my current plan. I'm looking to upgrade and it states my discount will be applied at the checkout. When I go to the checkout, it has changed the discount to be 50% off airtime only. Has the F&F changed?
Crazy new roaming charges
Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...
Resolved! Roam Further Pass on All Rounder
I am currently on an All Rounder plan. I got the following text 23rd November 2024:Hi from EE. You've made your travel more simple with the Roam Abroad Pass Inclusive Extra. You can use your UK allowances while abroad in the EU, USA, Canada, Mexico, ...
Resolved! Xreal Wearable
HelloI was looking to buy the Xreal Air 2 Pro but had questions and instore couldnt help so I called up but didnt find option for wearable so went so some department and the guy wasnt really helpful all he said is i need to buy a phone to buy the gla...
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
Need a pac code
Hi need a pac code from EE to move my number to another network
Roaming phone calls in Australia
I've been unable to get make or receive calls (but can receive text messages) on EE roaming since before Christmas in Australia - my wife on T-Mobile/EE also has the same issue, she was able to make occasional calls but that stopped too.Spoken with E...
Being charged for a “free” tablet after upgrading.
I’m hoping someone from EE or the community can help clarify my situation.About a year ago, I signed up for a SIM-only plan. I was offered a deal for £26.70/month which included a free Lenovo tablet — no additional cost. I have screenshots of the con...
WiFi Enhancer
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...