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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59553 Views
  • 69 replies
  • 14 Helpful

Resolved! Telephone Log History

Hi. I'm trying to retrieve the list of telephone calls made/received from October 2022 to December 2022 but have failed. Any ideas please?

I was debited too early

Hello EE, My name is Esther , I joined EE last month , 21st of February precisely on a sim only contract.I was surprised to be debited this morning 3rd of March, instead of 21st of March.Kindly look into it , because my last payment is expected to ru...

Shugar by • Visitor
  • 705 Views
  • 6 replies
  • 5 Helpful

Bills

Why did I get told my iPhone 14 was 51£ a month and I just got charged 68£ and no I haven’t went over or any of that crap I payed my last bill and got this upgrade in the same day 

Billing

I paid my most recent bill on 1st, how long after it leaves my account does it register on my outstanding debits?    Thankyou, Clem

Boku subscription

Good evening. I had before a google subscripton. Now i dont know why Boku is renewing without my permition and they charge on my billing EE account. I opened boku website and i dont have subscriptions there. They are charging me by Google and i dont ...

Won't give me refund no trace of my cancellation

Ok so I should check my bank account but I hadn't been, anyway I phoned up EE and cancelled my contract in 2018 through the phone in the drawer never thought another think about it as I joined Tesco. Just set up online banking and noticed that EE hav...

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