£50 deposit

[Pro4TLZZ]

Hi

I'm near the end of my contract and I'm planning to leave EE.

I've gone through my documents and seen that I was charged a £50 service fee on my first bill 2 years ago. I've checked my EE bills and I don't see a credit for this on any of my bills.

How can I get my money back?

Thanks

[Christopher_G]

Hi @Pro4TLZZ 

Welcome to the community.

If you speak to our Mobile Care team they'll be able to look into this for you.

Let us know what happens.

Chris