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why do I pay such a large amount?

nicolae5
Visitor

‎30-08-2022 08:48 AM

2FC1E62D-1CB9-43CC-910E-561320D1FD33.png

 

0 Helpful
4 REPLIES 4
Kirigaya_Kazuto
Star Contributor
Star Contributor

‎30-08-2022 08:54 AM

We won't be able to see the image until it has been verified by a mod/admin (we need more mods, I think) 

Are you on a payment plan or anything?

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chistery
EE Community Star
EE Community Star

‎30-08-2022 10:14 AM

Hi @nicolae5 

You still owe £98.03 (+ VAT) from your last bill, so your bill this month includes that overdue amount.

You will need to look at your bill to see what those charges are.

Kirigaya_Kazuto
Star Contributor
Star Contributor

‎30-08-2022 10:55 AM

Seems like the user is on a payment agreement, my friend is on the same and recently got a large bill to pay off as it was 3 months of phone payments in one hit

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XRaySpeX
EE Community Star
EE Community Star
In response to chistery

‎30-08-2022 03:13 PM - edited ‎30-08-2022 03:14 PM

You also have a large £175 ex-VAT in Monthly Charges. Open that up & see what it's for.

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