Billing Query

connie2chile · ‎30-08-2022

Hi - I have been charged £10.00 for services from another company on 22nd Aug. I have no idea what this is for and why I am being charged. Please can this be cleared up ?

Thanks

Chris_B · ‎30-08-2022

@connie2chile This isn’t customer services only they have access to your account. You’ll have to call them.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎30-08-2022

Is there a no. against this charge?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

connie2chile · ‎30-08-2022

No

Sent from my iPhone

Leanne_T · ‎30-08-2022

Hi @connie2chile

Thanks for coming here.

If you log into your My EE account, do you have any chargeable add-ons showing?

Leanne 🙂