Hi @TimField
Do you have a pay monthly device and contract with us at the moment?
If so, and you are eligible to upgrade, you can complete the upgrade in an EE Store.
If you do live in France, our EE plans are intended for customers with a stable link to the UK who travel abroad periodically, they are not intended for customers roaming on a permanent or semi-permanent basis.
We will consider you have a stable link to the UK if, during any four-month period you;
- Spend a total of two months or more within the UK.
- Or, if you mainly use your inclusive voice, text or data usage allowances in the UK, rather than while you're roaming.
Full information on stable links can be found in the Pay monthly - Roaming terms and conditions.
Leanne.
