iphone 17

hgfyuu66
Investigator
Investigator

i ordered the 17 yesterday and it sent me a order number so when i’ve gone on to track it it says “oops your tracking time ran out” i’m confused

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

@hgfyuu66 Thanks for trying that. In this case just to be sure there are no issues with the order causing the error I would recommend getting in touch with our team who can check on the order and advise if there is any tracking update.

Alex

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5 REPLIES 5
Alex_H
EE Community Support Team

Hello @hgfyuu66,

Welcome to the EE Community

Is it this order tracking page you are using? Do you get the same error if you try and use the tracking page on a separate browser? 

Alex

IMG_7313.png

 it still says it yeh

Alex_H
EE Community Support Team

@hgfyuu66 Thanks for trying that. In this case just to be sure there are no issues with the order causing the error I would recommend getting in touch with our team who can check on the order and advise if there is any tracking update.

Alex

is it possible it may be to early to track yet?

Alex_H
EE Community Support Team

@hgfyuu66 It could be the cause but if it has been over 24 hours and its still not allowing you to track I would recommend calling if you do need some help tracking the order still.

Alex