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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59533 Views
  • 69 replies
  • 14 Helpful

Upgrade

How do I had my nhs discount to my account b4 upgrade? I want a 2 nd phone to 

Beca100 by • Visitor
  • 284 Views
  • 1 replies
  • 2 Helpful

Additional Line Order

I just placed an additional line order after months of it saying not eligible this month it finally allowed me. I notice it now, once again, won’t let me add another additional line it says I’m not eligible (which is fine) so I’m assuming that means ...

maxkelby92 by • Established Contributor
  • 791 Views
  • 7 replies
  • 0 Helpful

Pay bill

Need to pay my bill it’s overdue the app isn’t working again get it sorted we it’s a **bleep** take now it’s been like this for ages 

Chaz83 by • Visitor
  • 637 Views
  • 4 replies
  • 1 Helpful

Mis sold contract

I went into the EE store on Saturday to upgrade my wife and my contract.I sorted my contract out , am iPhone 14 with 5g of data (upgraded from a SIM only plan).My wife upgraded from a s20 contract which I paid off. We wanted the s22+ and was told for...

Avwebb by • Investigator
  • 889 Views
  • 1 replies
  • 0 Helpful

Upgrade - no plans available

I have been past my upgrade date for 319 days now and it says i can upgrade until I click on any phone/plan and then it says “sorry there are currently no plans available” why? I’ve been a loyal customer for years now and never had an issue upgrading...

Hi

Can u check my billingbcoz how to debited 153 poundi wsnt to statement

Hr1955 by • Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful
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