Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

End of contract - I have been notified

If I am at the end of my contract which included the purchase of my iPhone - why is it that I can stay with EE and continue to pay the same amount - surely end of contract means I have now paid for the iPhone so should be put on a sim only tariff

Resolved! Re: cancel contract

i would do like to cancel my contract

trade in pack royal mail strikes

I have done a trade in but have not received trade in pack in post due to royal mail strikes i have until Thursday to send back what do i do?

Cancellation

account

Good afternoon, I would like to change my account to TOP-UP , PAY AS YOU GO .

Apple Watch add on

I have a Apple Watch add on onto the on phone number on my contract but I would like to cancel the Apple Watch as it’s a lot of money monthly and we do not use use the data on it. How do I do this?thanks

Unexpected payment taken

i have just had a random payment taken from my account nowhere near my bill date. cleared me out week before christmas

Resolved! Re bill i am paying

Please could you confirm when I stoppaying this and what number and contract it is I am currently paying for

Resolved! Cancelling my second line

How can I cancel my second line phone.

Resolved! no confirmation of cancellationg

Hi,I rang up 2 weeks ago and cancelled my contract as it expries january 2023 but dont want it to roll over.The person on the phone said it was all done and i would have to pay the £80 to end. which is fine.MY direct debit has just gone out the norma...