All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have been a customer of ee for a maximum of two daysI have a contract which states I am entitled to a 20% discount due to having a second line. However this does not reflect in the bill online. I did query the next day by returning back to the bra...
Does anyone know if the EE VIP programme is still available?If so how can you join - is it still that you need to have been with EE for 10 years? Thanks
Am contacting you today regarding this month's payment which am unable to pay I have had my universal credit benefits stopped
I recently opted for the trade in and received rhe packaging. Unfortunately my wife was on one of her cleaning modes and put itnin the bin. How do arrange a new bag to send it back please?Thanks
It says my bill for my kids devices ended couple of months ago yet I have been charges for them still Is this a thing ?
HelloI went into my local EE store last week and was miss sold the tablet with the phone i was getting as an additional line I called 150 and they told me i need to go into store which I did. The manager was extremely rude and intimating even before ...
We were told a new deal had started yesterday. If we took a free tablet we could save 10 pounds a month on our current monthly cost on a sim only deal. Read through everything when we got home and this is not the case. We will be paying 11pounds 7...
Can I get a contract with yous please and keep my number sim only deal will do if u cant get me through f
Hi There, new to EE. My monthly plan is £53 but not sure why it’s showing £63.87 (exclusive of tax). Anyone has any idea? Thanks, Sanat
