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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16105 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26174 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53901 Views
  • 55 replies
  • 13 Helpful

Resolved! Contract

My contract is due for renewal. Can I just keep my current phone and have a sim only? I want to reduce costs monthly 

Bill

Can I please make a promise that I’ll pay my bill on the 15th and get my service back on? I really need

Phone bill

My contract with my phone is £57 a month for the standard charge but it states that it’s £62.29. Wanted to know why it’s charging that price instead of the £57.

Alice24 by • Investigator
  • 322 Views
  • 2 replies
  • 1 Helpful

Extra charges

Upgraded 4 of my contracts. Then get an extra 150 charge I ring up days ago they say this was an accident??they will sort it yet the extra charge is still there and today is my bill day and they try take the extra 150 still? 10 years loyalty for what...

JOKER2K11 by • Investigator
  • 423 Views
  • 7 replies
  • 1 Helpful

Hi

Hi i want make a paymant ANd i dont know HOw to do

Lvy86 by • Visitor
  • 274 Views
  • 1 replies
  • 0 Helpful

Charged again for £30 initial phone fee

HelloThe fee you need to pay to begin your contract and get your phone has been added to my first bill so instead of being charged £53 I’ve been charged £83. Could someone please help?Thanks!

Joedene by • Visitor
  • 450 Views
  • 1 replies
  • 0 Helpful
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