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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14546 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25033 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50330 Views
  • 55 replies
  • 13 Helpful

Bill

Hello I was wondering If I could do something about paying my bill this month, as I am struggling to pay as I’ve started a new job and I don’t get paid until the 15th of October 

my plan

i would like to know if i have upgraded my monthly plan or not  

Dylan58 by • Visitor
  • 269 Views
  • 1 replies
  • 0 Helpful

Suddenly can’t upgrade

Had an iPhone 11 for some years and out of contract…. Recently purchased an iPhone 13 direct from Apple as my old iPhone was getting tired… I’m looking at upgrading through EE I’m now told I can’t upgrade 路‍ What’s the problem? I see the iPhone 14 i...

iPhone 14 Upgrade

I am am on the annual upgrade plan for my iPhone 13 and my contract start date was the 24th September (release date of the iPhone 13).I wish to upgrade the the iPhone 14 (whole point of being on the annual upgrade plan) and when I logged on earlier i...

wizzywig27 by • Skilled Contributor
  • 3213 Views
  • 36 replies
  • 12 Helpful

Apple Watch 8

I can’t log into the store for love or money I’m upgrading my phone amd watch for upgrades can someone tell me what the upfront cost is for the ultra medium or large watch is please I’m going orange this time round thank you 

Cancelling contract

I’ve had nothing but trouble with my time at EE, constant mix ups with my account, orders getting cancelled without my knowledge ect. Is there anyway I can cancel my contract and not pay any fees?

JackGorr by • Visitor
  • 334 Views
  • 1 replies
  • 1 Helpful
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