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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14237 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24807 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49701 Views
  • 55 replies
  • 13 Helpful

Resolved! Credit on bill

I’ve changed over to a SIM only contract and my bill is showing as -£12 this month - does this just get credited to my next month bill or is it paid back to my account? 

New phone contract

Hi, I have took out a new phone contract and have been sent the wrong colour phone. I want to send the phone back cancle my contract as I have been messed around by EE and am tried of the poor procedures.  

Anth-09 by • Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

Try to upgrade

I iam trying to upgrade my phone for a iPhone 11 found one for £33 mth but can seam to do it 

Denise10 by • Visitor
  • 272 Views
  • 1 replies
  • 0 Helpful

Contract end date not showing

Contract end date not showing as I had unpaid bills, I have now paid and am up to date. However I cannot see the contract end date and all I can see is I am not eligible for an upgrade at this time.does anyone know how I can see how long I have left?...

Geri81 by • Explorer
  • 350 Views
  • 3 replies
  • 2 Helpful
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