Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Someone else answers my number...

Multiple times friends have rung me and someone else answers(indian accent) or it cuts off or they get silence. Not every phonecall but happened more than once now... also the spam numbers ringing have increased over the last two months. Can i change...

Resolved! Re: Contract Notice

You know I'm curious, I know I'm butting in but if I were to end my SIM only contract (30 day rolling plan) would my service be switched off or would I convert to pay as you go?

Sim only contract

Hi there . I have a EE SIM only contract which expires in March 2024. No idea why I tied myself to this but we are where we are. I want to take a new contract with a handset out elsewhere and wondered if I could move my number to the new deal bef...

Resolved! My contract

How do I cancel my contract

Resolved! hello, I bought a pair of headphones, and two weeks ago they were stolen along w

hello, I bought a pair of headphones, and two weeks ago they were stolen along with the bag, I don't know if I have insurance for them, can you help me

Resolved! Contract Notice

I would like to give my end of contract 30 day notice from today. Please send me confirmation of the date it will end from today. Thank youx.xxxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

MY SON WANTS TO GET ANOTHER PHONE

Bill ee

I want to pay the bill online and I can't

Resolved! Telephone Log History

Hi. I'm trying to retrieve the list of telephone calls made/received from October 2022 to December 2022 but have failed. Any ideas please?

I was debited too early

Hello EE, My name is Esther , I joined EE last month , 21st of February precisely on a sim only contract.I was surprised to be debited this morning 3rd of March, instead of 21st of March.Kindly look into it , because my last payment is expected to ru...