11-05-2023 02:52 PM
I am writing to inform you of some difficulties I am facing that have prevented me from making payments on my bills. My son has been in and out of the hospital for the past few months due to a coma. I have provided you with photos and a crime number to prove this, and can supply them again if needed. In light of this, I am hoping to come to an agreement to pay my bill in full by May 31st and would greatly appreciate your cooperation. I look forward to hearing from you and thank you for your understanding in this matter. tried the number cant get in touch and i have sent emails so struggling to get hold of anyone
11-05-2023 03:41 PM
Hi @Jambo365,
Welcome to the EE Community.
I'm very sorry to hear about your Son's health problems.
I've sent you a private message. Please check your inbox and get back to me when you can.
Thanks
James
13-05-2023 03:49 PM
Just seem to have lost my services - after speaking to EE - they said it was not something they could do - is this right?
can you let me know if is can get a P2P
Lee