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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59667 Views
  • 69 replies
  • 14 Helpful

PAC

I need my PAC number and EE isn’t heloingi am vulnerable and this is not good for me

Calls to this number are barred

I’m going out of my mind!!! I need to ring Dublin and all I get is “calls to this number are barred” I have tried everything that has been suggested changed my phone to all the appropriate settings to make this call. logged on to my ee and the toggle...

Kbmckerr by • Investigator
  • 10986 Views
  • 6 replies
  • 5 Helpful

In Credit

Hi everyone,Yesterday I had some money left over from my pay so decided to make an extra payment on my bill. Where does this money go? After loads of research I am still unsure as to what 'In Credit' means on my account.Will my bill for next month be...

Urgent - fraud bill from EE (1st April 2023)

I received a shocking charge transaction from EE Limited today (1st April 2023) demanding to pay £56.98 on 1st April 2023 as my first bill. I never signed any contract with EE. This issue is causing a massive amount of stress and I want EE to verify ...

ccfung12 by • Investigator
  • 1058 Views
  • 6 replies
  • 0 Helpful

Resolved! Contract ended

Hi there,My contract ended last month, however I do not wish to update my handset. I have recently received a letter, to say that my monthly charge will remain the same, however I wonder how this can be as I have now finished paying for the handset? ...

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