Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Mini WiFi

How do I cancel my mini WiFi after my partner passed away and no longer need it

Still been paying for a pad ,finding out it had bee paid ,but I was still charge

Upgrade

I’ve received a notification that I’ve an upgrade available, is this free of charge?

Increased bill

Hi. I was just wondering why my bill has increased from £78.69 to £90.01Thanks

Resolved! Talk to advisior

Why my bill more this month

Change billing date

Hi.is it possible to change my billing date?thanks

Can you explain why you have take 103 pound out my bank a couple of days ago

Resolved! Bill still charged even though cancelled?

Hi, please can someone tell me why I've been charged a full month upfront when I cancelled my contract on the 27th April 2023. And switched to my new contract on the 3rd May 2023?

CPI 2023

Could someone please send me a link to where it says the cpi increase on the office for national statistics

EE billing on Google play

Hiya I have been trying to purchase something on the play store via EE billing and it just keeps saying I have reached my limit and to contact 150. I payed my bill over a week ago (clearing all previous charges I'd racked up using EE billing on Googl...