Skip to main content
Help

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 66288 Views
  • 69 replies
  • 14 kudos

Reduce early upgrade fee?

I've got a year left on my contract (phones glitchy and just not enjoying it) and an upgrade fee of £320. It says the fee may be reduced depending which new contract I select, but when I look all the new plans say my fee will still be £320.Is there a...

Resolved! new customer

Hi.I'm contacting you to see what SIM only deals you have, i have a iPhone 12 Pro Max and currently on Virgin Mobile.I'm only a light user but would like unlimited calls and text and around 10gb of data if not a little more.I have a virgin  Mobile si...

jace07 by • Investigator
  • 652 Views
  • 3 replies
  • 2 kudos

Changing to a sim only

Hi.Can somebody please explain as to why I cannot buy out of my contract and take out a sim only deal and retain my existing number?I have been told that I will have to wait until my contract is within the last 45 days before I have this option unles...

Resolved! Changing to another acc

So, I want to keep this number, but, I want it transferred to my husbands ee account as he will be taking over payments ? The contract ends 28th of this month ? 

18588 by • Visitor
  • 451 Views
  • 1 replies
  • 0 kudos

Upgrade

My sons phone is in my name if I upgrade for him can the payments come out his bank account 

Bblake by • Visitor
  • 430 Views
  • 2 replies
  • 2 kudos
Top Solution Authors
View all
Top Kudoed Authors
View all
Labels