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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59533 Views
  • 69 replies
  • 14 Helpful

Network suspension

Hello, both of my mobiles numbers have been suspended following a payment needed. However, I have checked my bank account and you took a payment of over £60 at the start of April. Please can someone get me account up and running again.I cannot call, ...

contract length

I have a 24m business' contract that I'm 3 months into. it says in there started December 2022 and ends December 2023. how is it only for 1 year when its meant to be for 2. can anyone please elaborate ? 

Phone number

Dear sir I had my phone plan all up & working I was paying monthly by credit card I had to get a new card so my payment stopped.  Is their anyway I can get them up & running again. Thanks paul wiltshire   [Mod note: Please don't add private phone nu...

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