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Historical itemised bills

borednow
Investigator
Investigator

‎01-08-2023 03:02 PM

Hi,

I need to get a copy of the call history going back a few months for one of my numbers but I don't have itemised billing.  I've never needed it before and I'll probably never need it again, it's just a one-off requirement.

Is there any way of retrieving this information?

Thanks in advance.

0 Helpful
2 REPLIES 2
James_B
EE Community Support Team

‎01-08-2023 05:20 PM

Hi @borednow,

Sorry, it isn't possible to itemise historic bills if your weren't paying for itemised billing during that period.

James

XRaySpeX
Grand Master
Grand Master

‎01-08-2023 05:27 PM

You could submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts. It normally takes up to a month but could take up to 3 months.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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