Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14434 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24962 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50116 Views
  • 55 replies
  • 13 Helpful

FORCE INTO A CONTRACT/DEBT

EE need to take mental health serious.  I have and still suffering from financial abuse and psychological abuse by a female.  EE has ignore all plea from both me and the police. if the Metropolitan police arrest the person in relation to abuse and ha...

guess121 by • Visitor
  • 440 Views
  • 1 replies
  • 1 Helpful

Better deal on another website.

will EE match prices from different brands such as Voxi. I’ve got a deal for iphone 14 plus for £45 and EE it’s £53﫠﫠﫠I’ve been with EE for so long it would be a shame to switch.  

Visual voicemail

My 24 month contract with ee expires on 30/11 and I’ve just contacted them to arrange to have a SIM only contract from 1/12.  After my call ended I received a few texts from ee. One of them said that visual voicemail has been removed but I can text 1...

Ambsnan1 by • Investigator
  • 546 Views
  • 4 replies
  • 7 Helpful

Sim Only

Hi I currently have a Sim Only for £21.86 (160gb) per month but only use a fraction of this as not constantly on my phone whilst out.  I also have home broadband with you Fibre Plus with PAYG landline at £33.97 per month.Is there a cheaper Sim Only a...

Debs5 by • Investigator
  • 408 Views
  • 6 replies
  • 0 Helpful

Billing

Does anyone know how i can get a revised bill from ee. I have tried many times but have got absolutely nowhere.

hutch23 by • Investigator
  • 401 Views
  • 8 replies
  • 6 Helpful

Extra payment and cancel direct debit

Helloi seen on my online banking a monthly payment of £58.30 was taken out…there has now been a following £29 taken out when there shouldn’t be. I would also like to cancel my contract pleaseThankyou 

Most solutions
More
Top Helpful authors
More
Learn about