Didn't get to see any sim deals when id asked specifically on entering store. Instead told how to think. Told that this is a good deal, ignored my saying no I don't want a phone. I was continually pressured, told my ultra wasn't an Ultra. "Oh you don't want one of those they're expensive". I already own one?
I was experiencing panick and froze because I kept being ignored and spoken over like I don't know what I own. They have taken advantage of my clinical vulnerability. Which they new from my previous visit.
I had to return to store because CS couldn't help?
I've still not heard anything. They're quick enough to tell you when you start anew contract etc.
I feel physically sick to think I have trusted EE and have had this done to me twice whilst clinically vulnerable. Once over a phone call which was sorted. Now instore but it's like my free will has been removed.
