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Order missing in action

AWOL1
Explorer

Well, what can I say placed an order, received order confimation email with an order number, the upfront cost for the phone FLEW like the wind out of my bank account.. then silence fell over the airwaves.

Called in, 1st Guide sent me to broadband faults, 2nd sent me to homemovers, 3rd didn't send me anywhere I was giving some tunes, 10 mins later was told, cant find the order cant find an account, wow I'm in a new show 'Lost 2'..so although missing I was told 24 hours would resolve the issue and if not to call back..so it looks like not only am I in Lost by tomorrow ill take part in a Harry Potter spin off...  Help where is my order and where has the money gone, perhaps in a 3rd place The Money Heist..

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @AWOL1 

Have you checked EE order tracking: https://ee.co.uk/help/orders/how-will-my-order-be-delivered

Thanks 




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