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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13991 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24659 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49231 Views
  • 55 replies
  • 13 Helpful

Bill

Hello, when I signed up to the sim only contract I was told it would be £14 a month so why is it saying the bill will be £20

Contract

Why is my bill so high when my contract finished and I have not renewed 

wallykluk by • Investigator
  • 291 Views
  • 2 replies
  • 0 Helpful

Data sim only upgrade

In August 2022, I signed up for the 125gb data only sim card.Would I now be able to upgrade to unlimited or do I have to wait until my current contract has finished.Julie

Sim only

Hi I am selecting the unlimited SIM only contract for 12 months and it is costing £30 a month but there is no mention of any Phone call minutes or text messages in the snippet. How can I find out if this would contain any cross network minutes and te...

Masuma4 by • Visitor
  • 299 Views
  • 2 replies
  • 5 Helpful

Ending contract

Why isn't there a place to end my contract online? I don't want it to renew and the phone line isn't open. 

ChunLi by • Visitor
  • 553 Views
  • 4 replies
  • 1 Helpful
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