Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Bill

Wish I could get out my contact without being ripped off further, scum greedy ee, bill up with inflation, robbing . What a mistake staying loyal has been

Upgraded sim only contract start date

I’ve upgraded my contact early to a sim only contract over 24hrs ago however the new contract information (data, extras ect) is not showing on the app OR the website… do I need to wait for the data refresh date?thanks in advance!

Resolved! PAYG number to contract sim

hi folks,i have ordered an additional sim card on my account to be used by my mother. she is currently using an EE PAYG. How do I go about getting her current phone number put onto the contract sim? I understand if both accounts were held by the same...

Resolved! Bill

Resolved! New contract

Trying to get a new contact but it wants me to add a device indont have yett

End contact

Resolved! How do I get a receipt from 2020?

I need to get a receipt for insurance purposes but the details no longer seem to be stored on the App/website. Does anybody know how I'd get a receipt for a phone I purchased in 2020 please? Can't get through to anybody in customer service

EE FINAL BILL DEBT

Hello, I am in a very bad situation. I recently upgraded my iPhone 11 Pro Max with EE in the summer to an IPhone 13. I strictly asked the woman on the phone who was new to make it a monthly contract and keep the same phone number. She did the total o...

Apple music

I have never agreed to this and am not happy I have been charged I will be looking at cancellation of my ee

Resolved! Payments

Just a question to when my payments for iPad phone and watch will b fully paid thanks Stephen gunn