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My pay monthly bill

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carlwalker
Contributor
Contributor

‎12-07-2023 12:00 AM

I went into my account and locked at my bill but I also noticed in the itemized bill section that it looks like I have been charged for several text messages when 100% I should not have been I have unlimited texts (I've seen and understand that I've been charged for MMS but would like to know why I've been charged for several normal text messages)

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Chris_B
Grand Master
Grand Master

‎12-07-2023 07:08 AM

@carlwalker   If you send emojis in a text that can be sent as a MMS,   If you’ve sent a text that has over 160 characters ( a blank space is classed as a character) it could convert that to an MMS.  If you’ve sent a group text to over 3-4 people it can convert that to an MMS. 

Having unlimited texts has nothing to do with MMS.   

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Chris_B
Grand Master
Grand Master

‎12-07-2023 07:08 AM

@carlwalker   If you send emojis in a text that can be sent as a MMS,   If you’ve sent a text that has over 160 characters ( a blank space is classed as a character) it could convert that to an MMS.  If you’ve sent a group text to over 3-4 people it can convert that to an MMS. 

Having unlimited texts has nothing to do with MMS.   

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