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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
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  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24803 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49692 Views
  • 55 replies
  • 13 Helpful

EE watch contract scam

So, I connected my watch to my contract (which has unlimited minutes, texts and 100gb of data). I screenshot all the pages to be sure, it did not mention price at all, so I assumed free, as I already have a contract.This is dishonest from EE, as I no...

Danpixel by • Investigator
  • 679 Views
  • 4 replies
  • 0 Helpful

Resolved! My Bill

Good Afternoon,I accidentally had not enough money and my payment of 22.12 didn’t come out on 4 October. I made a credit card payment on 5th October for 22.12 but I noticed on 12 October that you DD 22.12 again so I have paid twice. Can this be refun...

Huge charge on ee exit fees help

Hi, recently cancelled phone plan with EE due to finding a better price Else where, this is where things get bad ! the phone contracted we had , had an option to add on the new Xbox for an increase of £20 a month on the plan… bargain!!little did I re...

Resolved! Apple Watch

Come to the end of 2 yr contract as my apple phone.  I have gone to SIM only on my phone (cancelled contract).Do I need to renew SIM on my watch? Or can it just work alongside my phone?L

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