I want to cancel my contract

[XRaySpeX · Accepted solution]

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

[Mwoods1990]

Hi I was due an upgrade in may, but want to cancel my contract with yourselves as I have found a contract cheaper else where with another company! Can I cancel online or do I have to go into one of your shops? 

[James_B]

Hi @Mwoods1990,

Welcome to the EE Community. 🙂

Please see How do I cancel my contract with EE?

Hope this helps.

James

[XRaySpeX]

@Mwoods1990 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.