Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Am i able to merge EE accounts

Hi,I have an EE phone business account a new EE home (personal) broadband account.Can i convert my numbers on the business account to a personal accout and then merge them to the EE broadband account?Thanks

How do you calculate 14%?

How do you calculate 14%? It counts device price too. ?, device i got 1 year ago is now 11 pounds extra. I hate EE, 100% dissatisfied with EE. When I contact customer care, they explain that other mobile vendors have increased. However, I have been u...

Resolved! My bill

Hi just wondered if I can please pay my bill on the 13th may it’s due 7th but I haven’t got enough to pay it for then I will 100% pay it on that day 13th may

Resolved! Re: Live chat with EE

Hi was hoping to get some answers to why I am paying the amount as I was told my 18 month contract wouldn’t exceed £36.00 and now it’s £41.18 p which is unacceptable