Discount

[Jamiehoolaz]

Hello, I have recently upgraded my mobile contract which I have done through openreach, I used to have the 30% friends and family discount however, I can now get the 50% colleagues discount through BT openreach. I reviewed a text to say my 30% discount has been removed but I can’t see the 50% discount added? It still says my bill will be £67. Can you help to see if my 50% discount has been applied?

Many thanks. 

[Leanne_T]

Hi @Jamiehoolaz 

Thanks for coming here. 

How did you place the order? 

Do you have the discount showing in your My EE app within add-ons? 

Leanne 🙂

[Jamiehoolaz]

Hello, 

thank you for the reply. It is now sorted and showing in my add ons. 

[Leanne_T]

Thanks for letting me know @Jamiehoolaz 

Leanne 🙂

[Xhavit]

I now work for EE and I would like to apply my 50% discount on my account how do I do that

[Chris_B]

@Xhavit   If you work for EE you’re not allowed to post on this forum.  You need to speak with HR