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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59674 Views
  • 69 replies
  • 14 Helpful

Upgrade

I’m looking to upgrade my phone early..contract due to run out in august but wondering if a early upgrade fee would apply and if so how much? 

Bondy5 by • Visitor
  • 361 Views
  • 1 replies
  • 4 Helpful

How do I officially complain and report ee

does anyone have a real email address or where I can officially complain and report ee for false advertising.   I purchased a contract on the offer of a free £300 gift card, this was last November and they have still yet to send me a gift card.  I ha...

Changing adress

Hi ,i ve moved to.another adress ,can i change routher therre ,my old adress is xxxxxxx  xxxxxx xxx xxx and new adress is xxxxxxx xx xxxxxxx xxxxx. [Mod edit: Please do not post personal information on the public board. Thanks!]

first bill

just got my first phone with EE so it has my monthly charges which is ok but then says £50 added from last bill but i dont have a last bill this is my first bill  

Resolved! Order declined

Hii try to make a online phone contract but was declined but u take my upfront payment. Why you not return back the money after declining the contract and you keeping it for couple of days.

Broadband and phone bill sample

Hello community, I'm new to EE,My company will pay my monthly broadband and cellphone costs as reimbursable expenses. From the community, I learn different information about VAT showing on the monthly bill (like this or this), or I need to switch my ...

ethan605 by • Investigator
  • 1403 Views
  • 2 replies
  • 1 Helpful

My Watch

I upgraded my phone last year August and the guy put me on the plan and asked me if I need Apple Watch plan which I said yes to it.. but apparently he put me on a wrong plan and I was paying something that I could not use as I only noticed that it’s ...

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