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Need info on my sim only plan and extra sim

MummaJ5
Visitor

I have a sim only contract and have for a long time around last Christmas added another attached to my plan. I need advice on holing it for a while and getting it started again. 

Need some help to restrict my added sim as a parent, desperate times. 

 

 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@MummaJ5  You can not freeze a contract sim.  The contract is for the set period of time you took it out for.   If you having issues with payments you need to call customer services and discuss your issue with them.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.