Contracts & Billing

Change ownership

This contract is used by komalpreet [Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]  

Additional Line

Hello,I recently upgraded my iPhone. I want to add a phone on for my partner as an additional line- however it says I am unable to do this.. am I best to just ring up 150 or go into the shop to get it resolved?Thanks 

Multiple Times taken payment

Hi dear EE team I want to complaint about the payment, I had to pay  185.83 pound. I tried 2 times by a call to 150, but it said it failed, And I also did payment by EE application, then it was successful. But when I intered to my bank account , it w...

Want to know you have taken 93pounds out of my account

Downgrade

Hi I want to downgrade my phone to a simple sim deal with an older phone, I just wondered what the options were.

Charged

Hi this will now be the 4th time I am contacting you ! I have changed to a sim only deal but have been charged this month at the same price as my old contract 

Upgrade

All I wanted to do was get something cheaper as I seem to  be on the most expensive plan ever,but I have to wait another six months ..even though I’m on a monthly plan..wth is that about !

Account cancelled and final payment paid but additional payment taken

My payment was made in full on the 5th June. The account was cancelled on 13th June and further payment was made to cover the contract term. I was told that no other payment would be due and my account was now fully closed. On the 26th June another p...