16-10-2023 05:27 PM
I recently moved from Plusnet - sim only £10 per month as i don't use much data. Latest bill is showing a charge for EU roaming data that i was unaware was part of the deal! No way i'm going to need roaming data - don't even have valid passport!
Can i get out of this? If not i'll be getting as far away from EE as possible, ASAP!
Solved! See the answer below or view the solution in context.
16-10-2023 06:48 PM
Hi. Seems i have junped the gun here, not fully understanding about EU roaming charges. Was expecting bill of around £30 for sim and BT sport, and bill is well in excess of this. I thought it was due to a ‘compulsory’ charge for EU roaming facility and would have to be paid every month even if i didn’t need it. Having now downloaded bill i see it is due to charges from last month (my first month with EE), and advance charges for this month in relation to sim and BT sport.
16-10-2023 05:53 PM
Can you be more specific what this charge is, and what it's for? What exactly is showing on your bill?
16-10-2023 06:48 PM
Hi. Seems i have junped the gun here, not fully understanding about EU roaming charges. Was expecting bill of around £30 for sim and BT sport, and bill is well in excess of this. I thought it was due to a ‘compulsory’ charge for EU roaming facility and would have to be paid every month even if i didn’t need it. Having now downloaded bill i see it is due to charges from last month (my first month with EE), and advance charges for this month in relation to sim and BT sport.
17-10-2023 07:40 AM
Thanks for the update @KEN1960 🙂
James