17-10-2023 03:53 PM
How can I check phone usage and charges via the App for calls since the last Bill ?
Solved! See the answer below or view the solution in context.
17-10-2023 05:15 PM
Hi @TheresaN .
You can check for any charges outside of your allowance by texting BALANCE to 150.
Alternatively for a breakdown of your charges please log in to the app and follow these steps:
Bills & payments > Scroll down to view your numbers and it will say which has extra charges > Tap the number > Tap Extra Charges.
Katie
17-10-2023 05:15 PM
Hi @TheresaN .
You can check for any charges outside of your allowance by texting BALANCE to 150.
Alternatively for a breakdown of your charges please log in to the app and follow these steps:
Bills & payments > Scroll down to view your numbers and it will say which has extra charges > Tap the number > Tap Extra Charges.
Katie