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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8143 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18272 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35383 Views
  • 49 replies
  • 11 Helpful

Resolved! NHS perk 2022

I'm sure I had an email, SMS from EE to say the NHS unlimited data perk was extended into 2022. I've had a notification I've nearly used my data allowance. Is the NHS Perk finished now? 

lh by • Established Contributor
  • 705 Views
  • 4 replies
  • 1 Helpful

Bill payment

I am a new customer to EE and paid my first bill 3 days ago had a confirmation email but it is still saying outstanding on account. Is this normal? Is there a telephone number to contact a helpline I can not find one. 

I have a SIM Only Monthly Contract

Hi, I have a SIM Only contract with EE and two other devices with SIM only as a family type contract which I'm very happy with.However I have recently purchased a new phone that supports 5G. Can I on my existing SIM Contract (that support 3G/4G) get ...

Cheaper to let my contract run out?

I am now eligible for an upgrade, however due to the nature of life I am looking to cut costs, however the phone I would like S22, cheapest offer I am being given is £75 a month! however if I was a new customer I would get the same plan for less, is ...

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