Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! How to get my name on to my wife's account

How can I get my details on to my wife's account

Resolved! I need to go for another contract for my daughter . I need 50GB data .

Cannot access upgrade online

Hello,I am well overdue an upgrade but everytime I login and press the upgrade button nothing happens. I click upgrade and nothing even comes up, it just reloads the same page over and over and over. If I do it through the app it just goes in circl...

Is Upgrade Anytime worth it?

I am 8 months into my iPhone 13 PM plan and my early upgrade is about £1K. If I sell my current phone, I can recoup a lot of the early upgrade cost, however, feels like I would have been better off on a Smart plan with Upgrade Anytime. From this page...

Resolved! Payment

Resolved! Paulina

I would like to pay online

Resolved! can you tell me when my contract for my samsung finishes

Account Mess

I am the account holder and bill payer with four mobile numbers on my account. Up until recently I have been able to log into my account and see all four numbers and manage them . Recently however something changed and whilst I could manage all the n...

can you plz find out for me when I bought the nr ending 522

Direct debit date change

Hello,How many times can you change your direct debit date? My direct debit date is greyed out with this Sorry, you can't change your payment date. You've already changed it the maximum number of times.I want my allowance to be reset on the 1st. Do I...